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Response Times
We aim to respond within the following timeframes:
- General inquiries: within 2 business days
- Privacy/data requests: within 24 hours (acknowledgment), 15 days (resolution)
- Grievance complaints: within 24 hours (acknowledgment), 15 days (resolution) per IT Act
- Account deletion requests: processed within 24 hours
- Legal/law enforcement: within 24 hours
- Child data deletion (COPPA): within 48 hours
Registered Entity
Whizzybase Technologies Private Limited
Department: PruvnLabs
Product: Pruvn
Websites:
pruvnlabs.com
Address: Jammu, Jammu & Kashmir, India
Grievance Officer: Available at grievance@pruvnlabs.com
As required under Information Technology Act, 2000 and IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
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